Referral Specialist, Connecticut

Job Summary

Serving as the central point of contact for all medical office activities related to patient referrals, the full-time remote Referral Specialist in Connecticut will critically evaluate incoming referrals, coordinate scheduling for ambulatory referrals, and provide essential information to patients and referring providers.

Key responsibilities

• Oversees the coordination and scheduling of patient referrals for specific specialties
• Acts as the primary contact for new patient referrals, providing information on scheduling policies and procedures
• Manages patient interactions with a high volume of calls while ensuring compliance with HIPAA regulations

Required qualifications

• High school diploma and six years of related work experience, or an Associate's degree with four years of experience, or a Bachelor's degree in a related field
• Demonstrated experience in a high-volume healthcare call center or medical practice
• Proficiency in medical terminology and electronic medical record systems
• Exemplary attendance, punctuality, and reliability record
• Ability to handle confidential patient information professionally