Referrals Coordinator

Job is Expired
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Mon, Feb 12, 2024

Job Summary

A company is looking for a Referrals Coordinator 2 to process referrals from Military Treatment Facilities (MTFs) and civilian providers.

Key Responsibilities:
  • Recognizes sensitive diagnoses and referrals requiring Case Management and forwards them for review
  • Handles inbound calls, performs data entry, and reviews referrals for benefits and medical necessity
  • Contacts MTFs and civilian providers to obtain additional information required to complete referrals

Required Qualifications:
  • U.S. citizenship
  • Interim approval for government security clearance
  • 2+ years of customer service or administrative/data entry experience
  • 2+ years of healthcare experience with knowledge of medical terminology and codes
  • Strong telephonic customer service skills and ability to work autonomously

COMPLETE JOB DESCRIPTION

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