Regional Collections Specialist

Job Summary

Managing credit and collections for customers, the full-time Regional Collections Specialist will make at least 50 outbound calls daily, assess credit risk, and analyze financial statements while working remotely.

Key responsibilities

• Conduct collection calls and customer visits to resolve outstanding balances
• Negotiate payment arrangements and document root causes of customer disputes
• Maintain accurate credit and collection files, ensuring compliance with applicable laws

Required qualifications

• Minimum of 4 years of experience in Credit, Collections, or Accounts Receivable
• Minimum of 4 years of experience in a customer-facing role
• 1-3 years of experience working in a Call Center
• Associate degree required; bachelor's degree in accounting or finance preferred
• Demonstrated proficiency in financial analysis and Microsoft Word products, particularly Excel