Regional Customer Success Manager

Job Summary

A company is looking for a Regional Manager of Customer Success.

Key Responsibilities

• Lead, coach, and develop a high-performing team of Customer Success Managers
• Drive retention through proactive engagement strategies and success planning
• Collaborate with Sales Executives to align on account strategy and ensure long-term growth

Required Qualifications

• 3-5+ years of experience in customer success, account management, or sales, with at least 2 years in a leadership role
• Experience managing a team in a fast-paced, tech-driven environment (cloud, SaaS, networking preferred)
• Proven ability to deliver results in customer retention and account growth
• Bachelor's degree in Business, Marketing, or a correlated field (or equivalent experience)