Regional Manager, CRIM

Job Summary

A company is looking for a CRIM Regional Manager, Americas.

Key Responsibilities

• Manage and validate customer requests, ensuring compliance with regional regulations and global standards
• Facilitate collaboration between local Sales Business Centers and Global CRIM, ensuring proper use of CRIM tools
• Identify operational inefficiencies and recommend enhancements to CRIM processes for improved efficiency and consistency

Required Qualifications

• Degree in Business Administration, Data Analytics, Sustainability, or a related field (MBA preferred)
• Minimum of 8 years of experience in complex, cross-functional projects within a global MedTech or corporate environment
• Proven track record in process optimization and customer information management related to compliance topics
• Experience in data management, KPI tracking, and familiarity with CRM or ticketing systems
• Knowledge of compliance and regulatory frameworks relevant to customer request management