Regional Manager, Customer Information

Job Summary

A company is looking for a Customer Requirements & Information Management Regional Manager for the Americas.

Key Responsibilities

• Manage and validate customer requests in the region, ensuring alignment with regulations and quality standards
• Act as the senior regional interface between local Sales Business Centers and Global CRIM, overseeing operations and follow-ups
• Identify operational inefficiencies and recommend enhancements to improve global CRIM processes and governance

Required Qualifications

• Degree in Business Administration, Data Analytics, Sustainability, or a related field; MBA preferred
• Minimum 12 years' experience with a bachelor's degree or 10 years' experience with a master's degree in complex organizations
• Demonstrated track record in process optimization and project management related to CRIM topics
• Experience collaborating with Sales or Commercial organizations and knowledge of compliance frameworks
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights