Regional Manager of Patient Services

Job Summary

To lead a regional team of Case Managers in providing access and therapy management services, the full-time salaried Regional Manager of Patient Services will manage day-to-day operations, develop strategic goals, and ensure high levels of customer service in a virtual setting.

Key Responsibilities

• Provide direction and guidance on daily Patient Services operations to Case Managers
• Build and maintain effective working relationships with internal and external customers
• Identify regional trends and drive the development of short and long-term strategies

Required Qualifications

• Bachelor's Degree required
• 7+ years of recent experience in the healthcare or pharmaceutical/biotech industry
• Previous management experience preferred
• Knowledge of private payer, Medicare, and Medicaid reimbursement processes
• Experience with Customer Relationship Management Systems, such as Salesforce.com