Regional Service Manager

Job Summary

A company is looking for a Regional Service Manager (Metro DC, MD & DE).

Key Responsibilities

• Lead a team of Customer Service Engineers to maximize customer loyalty and satisfaction
• Ensure compliance with regulatory standards and achieve financial goals through revenue generation and cost control
• Develop long-term relationships with key accounts and provide escalation support for issue resolution

Required Qualifications, Training, and Education

• BS/BA in a related discipline or equivalent combination of education and experience
• 8+ years of experience in a directly related field
• Professional knowledge of financial profit and loss statements
• Experience managing large, remote, employee-based territories
• Valid driver's license and a clean driving record over the last three years