Registered Dietitian Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager - Dietitian.

Key Responsibilities

• Guide new clients through the onboarding process and provide comprehensive training on software and services
• Develop and maintain strong relationships with key stakeholders to secure client renewals and showcase the value of solutions
• Monitor client usage and engagement, proactively addressing issues and offering best practices for optimization

Required Qualifications

• Experience as a Registered Dietitian, Food Service Director, or in related operational leadership roles
• Registered Dietitian (RD) credential or Food Service Director experience is highly valued
• Previous experience in customer success, account management, or client-facing leadership roles
• Strong understanding of the SaaS business model and recurring revenue
• Familiarity with Salesforce and ChurnZero is a plus