Job Summary

A company is looking for a Registered Nurse to staff a Nurse Advice Line call center.

Key Responsibilities:

• Triage symptom-based calls and provide recommendations according to approved protocols
• Communicate with beneficiaries primarily by phone, text, online chat, and email
• Provide nursing assessment, intervention, and health education to patients with acute and chronic care needs

Required Qualifications:

• Bachelor's degree in nursing
• Minimum 3 years' clinical nursing experience as a RN
• Call center experience (inbound)
• Ability to triage per guidelines and protocols
• Must have a Compact License issued by the state of residence and be in good standing with the Board of Registered Nurses