Registered Nurse Care Advocate

Job Summary

Serving as the primary point of contact for patients after their intake visit, the full-time Registered Nurse Care Advocate will assist Medicare patients in understanding their care plans, scheduling appointments, and navigating insurance while providing non-clinical support remotely.

Key responsibilities

• Help patients understand and act on their care plans, including scheduling appointments and utilizing Medicare benefits
• Resolve navigation issues related to referrals, appointment logistics, and provider communications
• Document all patient interactions and support activities accurately and in a timely manner

Required qualifications

• Active, unrestricted RN license in good standing
• 3+ years of nursing or patient-facing experience in care coordination or similar roles
• Working knowledge of the U.S. healthcare system and Medicare
• Ability to manage a caseload independently and maintain strong documentation
• Reliable computer, internet, and a quiet space for patient calls