Registered Nurse - Telephonic Triage

Job Summary

A company is looking for a Telephonic Injury Triage Registered Nurse for a remote Occupational Health triage call center.

Key Responsibilities

• Manage a high volume of incoming telephone calls and document each call accurately
• Provide assessments of symptoms using proprietary triage algorithms while ensuring HIPAA compliance
• Monitor and track call center productivity metrics and maintain personal schedule adherence

Required Qualifications, Training, and Education

• Valid RN license and current BLS (CPR) certification
• Ability to handle a high volume of consecutive calls in a call center environment
• Strong technological skills with a typing speed of at least 30 WPM
• Ability to work every other weekend and major U.S. holiday rotations
• Access to a private space at home for patient privacy and high-speed internet