Regulatory Complaints Associate

Job Summary

A company is looking for a Regulatory Complaints Associate to join their Regulatory team.

Key Responsibilities

• Research and resolve regulatory complaints
• Support the identification of escalated issues using company systems and processes
• Develop and maintain relationships with state insurance regulators

Required Qualifications

• 4+ years of experience in health insurance customer service, claims, appeals, or regulatory teams
• 2+ years of experience working with regulators
• Experience resolving health insurance claims and appeals (preferred)
• Experience with individual market health insurance plans (preferred)
• Experience working cross-functionally with internal business partners (preferred)