Reimbursement Case Manager

Job Summary

A company is looking for a Reimbursement Case Manager.

Key Responsibilities

• Provide inbound and outbound phone support as the primary contact for patients, caregivers, and providers
• Advocate for patients regarding eligibility, program enrollment, and reimbursement processes
• Maintain relationships with patients and healthcare providers while managing insurance benefit investigations

Required Qualifications

• Associate or Bachelor's degree preferred, or a minimum of 4 years of relevant experience
• Knowledge of medical insurance terminology and reimbursement processes
• Ability to work in a dynamic, fast-paced environment with strong organizational skills
• Empathetic listening skills to effectively interact with patients and providers
• Proficient with Microsoft products