Relationship Manager

Job Summary

A company is looking for a Relationship Manager to support early-stage startups and enhance their experience with financial products.

Key Responsibilities

• Serve as the primary contact for onboarding and adoption of financial products by early-stage startups
• Execute engagement playbooks across a large portfolio of startups
• Collaborate with internal teams to improve the founder experience and identify scaling opportunities

Required Qualifications

• 2-4 years of experience in fintech, customer success, or startup-facing account management
• Experience working with founders or early-stage teams
• Ability to manage a large book of accounts using automation and playbooks
• A customer-first, process-driven mindset
• Eagerness to grow into deeper relationship management responsibilities