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Remote 2nd Shift Technical Service Desk Analyst

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Dec 02, 2022
Job Category: Information Technology
Employer Type: Employer
Career Level: Entry Level, Experienced
Education Level: Some College

Job Summary

An information technology and services company has a current position open for a Remote 2nd Shift Technical Service Desk Analyst.


Must be able to:

  • Interact via telephone, e-mail, chat and one on one with customers to identify and diagnose technical issues and problems
  • Providing first level support including but not limited to resetting passwords, troubleshooting hardware remotely

Must meet the following requirements for consideration:

  • 6-12 months experience in a Service Desk or technical support role
  • 6-12 months customer service experience in a professional industry
  • Strong troubleshooting and documentation skills
  • High school diploma

COMPLETE JOB DESCRIPTION

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