Remote 3PL Customer Service Representative 2 in Louisville

Location: Kentucky

Compensation: Hourly

Staff Reviewed: Tue, Apr 13, 2021

This job expires in: 6 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A healthcare company is filling a position for a Remote 3PL Customer Service Representative 2 in Louisville.

Candidates will be responsible for the following:

  • Responding to all inbound phone calls and emails
  • Finding resolution of issues within the defined metrics
  • Researching and resolving complex customer issues

Required Skills:

  • Ability to identify trends in issues whenever possible
  • Ability to employ active listening skills and questioning techniques
  • Ability to defuse difficult situations

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