Remote 911 Technician in Naples

Job ID: Available for Members

Location: Florida

Compensation: To Be Discussed

Staff Reviewed: Mon, Mar 18, 2019

Job Category: Customer Service

Telecommute Level: Occasionally

Travel Requirements: Some Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An information technology company is seeking a Remote 911 Technician in Naples.

Individual must be able to fulfill the following responsibilities:

  • Provide technical assistance and support for customer queries and issues
  • Create cases in ticketing system for proper reporting and billing purposes
  • Work primarily in post-sales and support role capacity

Applicants must meet the following qualifications:

  • Respond on-site to customer locations primarily in Florida but some travel will be necessary
  • 3 + years of experience using Motorola Safety products
  • Must be able to obtain security clearance
  • Excellent computer proficiency, and other certifications as required