Job Summary
An education benefits provider is filling a position for a Remote Academic Partner Success Partner Manager.
Individual must be able to fulfill the following responsibilities:
- Developing and maintaining strong ongoing, data-driven account operations across student experience, employer experience, finance, data, and training
- Ensuring the day-to-day engagement with partners runs smoothly and efficiently, in collaboration with multiple cross-functional teams
- Building and maintaining strong and productive relationships with key external and internal stakeholders across multiple functional areas and levels of seniority, managing a large portfolio of academic partners (20-40 at any given time)
Must meet the following requirements for consideration:
- Bachelors degree
- Experience in client management, partner management, and/or program management, with particular emphasis on supporting clients in a high growth enterprise company
- Excellent written and verbal communication skills with an ability to synthesize information into a coherent and data-driven narrative and present that narrative in a compelling way
- Excellent problem solving skills, with an ability to understand a problem, ideate on potential solutions, build data-backed recommendations, engage a broad set of stakeholders to get work done, and deliver a solution consistent with those recommendations
- Strong project and process management skills, including the ability to own and manage recurring business critical processes including execution, escalation of issues and risks, process enhancements, and reporting
- Desire to learn, grow, and evolve within a fast-paced environment
