Remote Access Center Representative

Job Summary

A company is looking for a Temporary Access Center Representative responsible for coordinating behavioral health service requests.

Key Responsibilities

• Handle a high volume of calls for behavioral health service access
• Prioritize cases and manage communication between providers and organizations
• Document requests and conduct technology troubleshooting for users

Required Qualifications

• 1-2 years of recent customer service experience
• 1-2 years of previous call center experience preferred
• Strong computer skills, including experience with Outlook, Adobe, and Microsoft products
• Knowledge of medical and/or psychiatric terminology preferred
• Ability to sit for extended periods