Job Summary

A company that provides home equity loans is in need of a Remote Account Coordinator in Dallas.

Individual must be able to fulfill the following responsibilities:

• Act as the first point of contact to a homeowner through email, chat, social media, or calling us
• Educate homeowners on our product, the application process, and pricing
• Respond and support our homeowners regarding questions, concerns and feedback

Required Skills:

• Bachelor's degree in business or a related field
• 2+ years of customer service experience in financial services
• Experience working with Google Suite, Slack, Salesforce
• Strong business to consumer written and communication skills
• Demonstrated success in a customer facing role
• Experience working in remote roles