Remote Account Manager

Job Summary

Taking full ownership of the client experience, the full-time Remote Account Manager will ensure client satisfaction through effective communication, operational proficiency in travel services, and relationship management, all while working in a fast-paced environment.

Key responsibilities

• Uphold high standards of client communication and service, ensuring accuracy and attention to detail in all travel arrangements
• Manage client relationships, projects, and deadlines, resolving conflicts and adapting to changing requirements
• Understand and review all service requests for Air, Housing, and Ground Travel, delivering timely and accurate options to clients

Required qualifications

• 3-5 years of professional experience in a client-serving role
• Bachelor's degree required
• Experience in travel, logistics, GDS Sabre, or hospitality industry is a plus
• Familiarity with Salesforce or other major CRM platforms is a plus
• Passion for building relationships and collaborating within a team