Job Summary

A large mutual life insurance company is searching for a person to fill their position for a Remote Account Manager Senior Associate .

Individual must be able to fulfill the following responsibilities:

• Leveraging internal resources and independent judgement and discretion to resolve complex client inquiries and solve non-routine problems, which ensure client satisfaction with products and services
• Coordinating with Sales and Client Management to ensure client needs are met and potential problems are averted
• Supporting Sales and Client Management in achieving their business goals and objectives in persistency, profitability and growth

Qualifications Include:

• BA/BS degree strongly preferred
• Minimum of 4 years prior customer or client service work or related experience required
• Insurance industry experience (especially group disability, life, leave) preferred
• Effective presentation and training skills required
• Strong learning agility, in order to quickly gain expertise on multiple products, services, tools, systems and processes preferred