Remote Account Representative

Job Summary

A company is looking for a Remote Account Representative.

Key Responsibilities:

• Handling a high volume of inbound and outbound calls for Healthcare Member and Provider inquiries in a call center environment
• Maintaining awareness of the way performance and actions affect members
• Providing the best possible service in relation to billing, claims, enrollment, benefits, suggestions, and complaints

Qualifications, Training, and Education:

• Call center experience
• Health insurance experience preferred
• High School diploma or equivalent is required
• Must have a private workstation and internet connectivity
• Ability to navigate multiple computer screens and answer inquiries while typing information into the computer system