Remote Account Representative
Job Summary
To support patient financial responsibilities, the full-time Remote Account Representative will engage with patients to clarify account details, offer payment solutions, and manage a high volume of calls while working from home.
Key responsibilities
- Assist patients in understanding their accounts and finding appropriate solutions
- Offer various payment options, including financial assistance when applicable
- Document interactions accurately and meet performance goals with provided support
Required qualifications
- 1+ year of experience in a call center, customer service, billing, or collections
- Basic knowledge of medical terminology is preferred
- Ability to build trust and navigate sensitive conversations
- A reliable and detail-oriented work style
- Must reside in specific states including FL, GA, MO, NE, NC, SC, TN, or VA
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 47,698 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
