Job Summary

A virtual administrative solutions company is seeking a Remote Account Success Manager.

Core Responsibilities Include:

• Keeping current clients satisfied and making sure the team is delivering exceptional client service
• Seeking out innovative ways to deliver the experience expected
• Holding regular check-in calls with clients and team members

Required Skills:

• Understand conflict resolutions and using experience with escalation support
• Teamwork and collaboration
• Honest, direct and respectful conversations with the clients
• Able to navigate multiple personalities well
• Ability to prioritize
• Building relationships with integrity, reliability, and maturity