Job is Expired
Location: California, Colorado, North Carolina
Compensation: To Be Discussed
Staff Reviewed: Wed, May 27, 2020
Job Summary
An information technology company is seeking a Remote Account Support and Customer Relationship Manager.
Must be able to:
- Own the key service relationship with the customer
- Assist salespeople with account information gathering
- Support accounts with complex and/or international service requirements
Qualifications Include:
- Possible travel based on account requirements
- Degree level education or relevant Services/Account Management experience
- Ability to analyze Standard Reports, look for trends, and provide recommendations
- Ability to analyze and present standard monthly service reports to the customer
- Ability to review quality of customers help desk and coordinate additional training
- Ability to take active measures to identify additional customer services opportunities
