Job Summary
Accounts Receivable Specialist
About Uscreen:
Uscreen is the world's leading video monetization platform. We help thousands of creators, entrepreneurs, fitness trainers, coaches, entertainment companies, and various other experts launch their own video-on-demand streaming service and make money selling videos online. Think of it as building your own "Netflix". We are a lean startup but are fully independent, privately held, and profitable.
We are a SaaS company with a fast-paced, agile, and structured environment. As a collaborative remote-first company, our team members are distributed across the world. We have an amazing team that has fun and meaningful relationships with one another. We encourage continued learning and creative solutions. We are excited to find new team members that will fit our culture and grow with us!
About the role:
As an Accounts Receivable Specialist you will be customer-facing and assist clients and end-users via written correspondence with billing questions/issues. You will be reconciling accounts, handling payouts, and complete repetitive daily tasks.
While there will be instances that you will be working with upset customers and receive unkind words, those experiences are overwhelmingly outnumbered by the patient, grateful and personable emails that will usually be received. Confidence in navigating these rare conversations is a necessity for this role.
The ideal candidate will be analytical, a natural problem solver, detail-oriented, methodic, resourceful, trustworthy and have a high degree of confidentiality.
Duties & Responsibilities:
The Accounts Receivable Specialist will be responsible for the following daily activities:
Billing/tracking payments via Stripe
Data entry
Answering client questions/concerns via ZenDesk
Technical assistance with our platform on payment gateways
At the beginning of each month, you will be responsible for issuing Paypal payouts and reconciling accounts.
Requirements:
Excellent communication skills with the highest degree of English fluency & clarity.
A fully functional & quiet working space.
Overlap with Eastern Time (EDT) working hours | GMT-4
The ideal candidate will have the following:
Collections Experience
Bookkeeping Experience
Experience working with ZenDesk, Stripe, and Paypal
How to apply:
Please note, this is a multi-step process to determine if candidates meet our criteria.
Step 1 - Click "Apply" button for application link
Step 2 - Should you qualify, complete a skills assessment
Step 3 - Should you qualify, complete a video interview
Step 4 - Should you qualify, and if applicable, you may be asked to complete a sample task
Step 5 - Should you qualify, and if needed, complete a second video interview
