Remote Administrative Assistant

Job Summary

A company is looking for an Administrative Assistant- Home Caller.

Key Responsibilities

• Initiate outbound calls to insured customers within 24 hours on behalf of the insurance carrier
• Provide adjuster contact information and explain next steps in the claims process
• Accurately document call attempts and customer interactions using provided templates and systems

Qualifications

• Comfortable working in a fast-paced, high-volume environment
• Basic computer proficiency and ability to follow documented processes
• Reliable internet connection and personal equipment (laptop and phone required)
• Ability to work a flexible, on-call schedule
• Half-day virtual training and one day of onsite training provided