Remote Administrative Assistant

Job Summary

To support Independent Dispute Resolution operations under the No Surprises Act, the full-time Remote Administrative Assistant will manage administrative tasks, including data entry, case documentation, and communication management, while ensuring compliance with federal regulations.

Key Responsibilities

• Manage administrative tasks for the Federal IDRE program, including data entry and case documentation management
• Track deadlines and case statuses, coordinating with internal departments to ensure timely dispute processing
• Handle a high-volume shared email inbox, prioritizing and routing inquiries related to the dispute resolution process

Required Qualifications

• Associate's degree or equivalent combination of education and experience required
• Minimum two years of administrative support experience required
• Experience reviewing medical claims or healthcare billing preferred
• Proficiency in Microsoft Office Suite and experience with document management systems
• Familiarity with complex technology systems and cloud-based platforms