Job Summary
An education company is seeking a Remote Admissions Community Operations Manager.
Core Responsibilities of this position include:
- Play a key role in effectively operationalizing and scaling admissions
- Assist with the building of a world-class user support experience
- Write and maintain help center articles, saved replies, and internal knowledge base articles
Skills and Requirements Include:
- 2-5 years of experience in fast-paced work environments
- Very strong written and verbal communication skills
- Emphatic attention to detail
- Flexibility and the ability to handle pressure under tight deadlines
- An aptitude for gathering and utilizing data to make decisions