Remote Admissions Counseling Customer Service Representative

Job Summary

A college admissions counseling company has a current position open for a Remote Admissions Counseling Customer Service Representative.

Must be able to:

• Resolve client complaints via phone, email and social media
• Respond to inbound tickets with urgency and in a timely manner
• Create and maintain client accounts

Qualifications Include:

• Minimum of 2 years experience working in a customer support role
• Able to respond to incoming requests
• Ability to quickly and effectively interact with team members in various time zones