Job Summary
A communications company has an open position for a Remote Advanced Diagnostic Engineer.
Must be able to:
- Manage assigned trouble incidents to resolution
- Provide mentoring assistance to engineers with troubleshooting issues
- Assist engineers on configuration and review of packet capture
Applicants must meet the following qualifications:
- Bachelor’s degree in Computer Information Systems, Accounting, or Business
- Or high school diploma with 5 years of experience in supporting AVAYA product lines
- 7+ years experience with advanced troubleshooting on one or more Enterprise level AVAYA products
