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Remote Advanced Incident Response Technical Support Associate

Job is Expired
Location: Arizona, Iowa
Compensation: To Be Discussed
Staff Reviewed: Wed, Aug 28, 2019
Job Category: Customer Service, Information Technology
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

A website servcing platform is in need of a Remote Advanced Incident Response Technical Support Associate.

Core Responsibilities of this position include:

  • Conducting website cleanup and troubleshooting (this role will resolve customer issues through support tickets)
  • Code-reading to determine if a particular file is malicious or not
  • Feeding our system with new findings to improve our automation process

Position Requirements Include:

  • General understanding of security principles and use good security practices in general
  • Linux experience – CLI and cPanel
  • Experience with Apache, Nginx and other web servers
  • Experience with WordPress, Joomla, Magento, vBulletin and other CMS software
  • Web Malware Experience (decoding, understanding)
  • All other requirements necessary for this position

COMPLETE JOB DESCRIPTION

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