Job Summary
A agriculture industry professionals representative has an open position for a Remote After Hours Customer Support Representative.
Candidates will be responsible for the following:
- Receiving, processing and verifying insurance and membership transactions
- Taking ownership of complaints and inquiries and proactively follow through to resolution
- Assisting customers and potential customers with questions
Qualifications for this position include:
- One-year professional office experience and customer service required
- Experienced computer usage and proven skills in Microsoft Outlook, Word, Excel and PowerPoint required
- High school diploma or equivalent required
- Demonstrated ability to learn new technologies required
- Active P/C license required or must be successfully obtained within 90 days
