Remote Agent Support Representative

Job ID: Available for Members

Location: Colorado, Texas, Wisconsin

Compensation: Hourly

Staff Reviewed: Fri, Jun 19, 2020

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A health insurance company has an open position for a Remote Agent Support Representative.

Core Responsibilities Include:

  • Receiving inbound calls from internal and external selling agents
  • Assisting agents with all pre-enrollment inquiries
  • Utilizing documents, websites, and local networks to research and resolve inquires

Must meet the following requirements for consideration:

  • 2+ years of comprehensive customer service experience
  • High School diploma or equivalent
  • Communicates effectively and confidently with all internal/external customers
  • Proficiency in all Microsoft Office Programs including Word, PowerPoint, and Excel