Remote Alcohol Monitoring Systems Customer Service Representative in Allentown

Location: Pennsylvania

Compensation: To Be Discussed

Staff Reviewed: Sat, Sep 25, 2021

This job expires in: 0 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Job Summary

A a technology company specializing in alcohol monitoring systems needs applicants for an opening for a Remote Customer Service Representative in Allentown.

Core Responsibilities of this position include:

  • Receiving challenging calls transferred from Tier 1 agents
  • Assisting and troubleshooting customer concerns
  • Verifying data and information using a verification process

Skills and Requirements Include:

  • One year of Call Center, Sales, or leadership experience
  • Strong computer skills
  • Ability to handle stressful customer interactions
  • Excellent verbal and written communication skills
  • Able to handle/process high call volumes
  • Computer connected to the internet via an Ethernet cable

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