Job Summary
A technology company specializing in alcohol monitoring systems is searching for a person to fill their position for a Remote Alcohol Monitoring Systems Customer Service Representative in Kansas City.
Must be able to:
- Receive challenging calls transferred from Tier 1 agents.
- Assist and troubleshoot customer concerns
- Verify data and information using a verification process
Skills and Requirements Include:
- Are an ambitious customer focused individual
- Have the ability to handle stressful customer interactions
- Have one year of Call Center, Sales, or leadership experience
- Display excellent verbal and written communication skills plus problem-solving skills
- Are be able to work from home with internet in a quiet area
