Job Summary
An alternative health company is filling a position for a Remote Alternative Medicine Call Center Customer Service Associate.
Must be able to:
- Handle customer inquiries and follow-up both by telephone and by email
- Respond to emails received from the contact us box on the website
- Answer calls received, incoming emails, and live chat interactions
Applicants must meet the following qualifications:
- Knowledge of customer service principles and practices
- High school diploma or equivalent
- Computer with high-speed internet access
- Ability to quickly familiarize with often changing relevant state laws, patients' rights, and area knowledge
- Strong active listening skills
