Job Summary
A financial network dedicated to improving fraud detection needs applicants for an opening for a Remote AML Risk Assessment SaaS Product Support Specialist.
Core Responsibilities of this position include:
- Supporting product team in Customer Satisfaction and Success
- Proficiently and consistently troubleshooting and resolving basic issues
- Creating reports that detail service level commitment and service level availability results
Skills and Requirements Include:
- Associates degree in related field
- 2+years relevant experience
- Excellent oral and written business communication skills
- Proficient in MS Office