Job Summary
A travel management solutions provider is searching for a person to fill their position for a Remote Apollo International Corporate Travel Counselor.
Must be able to:
- Use positive telephone service techniques
- Act on special customer requests and maintain excellent client relations
- Coach, develop and mentor more junior Travel Counsellor colleagues in the team as needed
Must meet the following requirements for consideration:
- Knowledge and experience of:Air, rail, hotel, car booking
- Background in Business Travel, leisure or airline reservation required
- Detail oriented, ability to review all facets of the request and respond fully and completely
- Experience working in a high touch service environment where performance is measured
- Problem Solving, with a process improvement mindset
- High proficiency in one or multiple GDS
