Job Summary
A financial services firm is filling a position for a Remote Application Support Analyst.
Candidates will be responsible for the following:
- Triaging and resolving software application issues
- Assisting in resolution of product issues through client/customer education
- Supporting key business events and data migrations
Applicants must meet the following qualifications:
- 1-2 years of experience in a relevant Business or IT related support role
- Analytical, troubleshooting and debugging skills
- Ability to collect and analyze complex material and data, and present it in accessible formats
- Good working knowledge of SQL Server, Access, JavaScript and HTML
- Demonstrated experience liaising with stakeholders