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Remote Application Support Specialist

Job is Expired
Location: Iowa
Compensation: To Be Discussed
Staff Reviewed: Thu, Feb 06, 2020
Job Category: Customer Service, Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A software development company is searching for a person to fill their position for a Remote Application Support Specialist.

Core Responsibilities Include:

  • Interfacing with end users to independently resolve problems
  • Utilizing variety of troubleshooting and telephone support tactics
  • Researching service entries or tasks that need updating

Skills and Requirements Include:

  • Associate Degree in Information Systems, Technology, or equivalent experience
  • 2 years of technical troubleshooting or support experience
  • Previous knowledge with various databases and EMRs
  • Experience with Windows Operating systems and Office suite
  • Experience with ticket and management systems

COMPLETE JOB DESCRIPTION

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