Job Summary
A medical cloud-based software provider is filling a position for a Remote Application Support Specialist in Atlanta.
Core Responsibilities Include:
- Utilizing internal software systems to provide support to our business units
- Providing technical support to business users by investigating, validating and resolving reported issues
- Identifying, analyzing and documenting defects or inconsistencies in application functionality, user interface, output and performance
Applicants must meet the following qualifications:
- Extensive knowledge in an MS Windows platform required
- A minimum of 1-2 years' related experience in application support; or equivalent combination of education and experience required
- High School diploma or GED required
- Must demonstrate exceptional communication skills (written and oral)
- Proven experience at identifying problems and delivering assistance to resolve them
- Must be able to demonstrate and promote a positive team-oriented environment