Job Summary

A medical cloud-based software provider is filling a position for a Remote Application Support Specialist in Atlanta.

Core Responsibilities Include:

• Utilizing internal software systems to provide support to our business units
• Providing technical support to business users by investigating, validating and resolving reported issues
• Identifying, analyzing and documenting defects or inconsistencies in application functionality, user interface, output and performance

Applicants must meet the following qualifications:

• Extensive knowledge in an MS Windows platform required
• A minimum of 1-2 years' related experience in application support; or equivalent combination of education and experience required
• High School diploma or GED required
• Must demonstrate exceptional communication skills (written and oral)
• Proven experience at identifying problems and delivering assistance to resolve them
• Must be able to demonstrate and promote a positive team-oriented environment