Remote Arabic Customer Service Representative
Job Summary
Providing exceptional customer support, the full-time Remote Arabic Customer Service Representative will manage inbound calls and respond to inquiries via multiple channels while ensuring customer satisfaction and retention.
Key responsibilities:
- Answer inbound telephone calls and provide excellent customer support
- Respond to customer questions and comments via telephone, email, Live Chat, and SMS with speed and professionalism
- Research and resolve complaints to ensure customer retention and satisfaction
Required qualifications:
- Experience with Microsoft Word and Excel
- Ability to type 50+ words per minute
- 1+ years in Customer Service, help desk, or call center experience preferred
- Knowledge of apparel construction and fabrication
- Ability to work autonomously in a virtual environment
Complete Job Description
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