Remote Artificial Intelligence Product Support Manager

Job is Expired
Location: Nationwide
Compensation: Hourly
Reviewed: Fri, Feb 24, 2023

Job Summary

An artificial intelligence developer is in need of a Remote Artificial Intelligence Product Support Manager.

Candidates will be responsible for the following:

  • Successfully leading the development and implementation of a product and customer support system for a SaaS or PaaS company
  • Bootstrapping the product support function

Qualifications for this position include:

  • Familiarity with the Jira ticketing system or other ticketing systems and software product development life cycles
  • Have worked in an agile environment supporting B2B SaaS or PaaS products sold to developers at enterprise clients
  • Experience supporting enterprise customers on platform products with developers as the target end user
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