Remote Assistant Operations Manager

Job is Expired

Location: Alabama, Arizona, Arkansas, California, Connecticut, Florida, Georgia, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin

Compensation: To Be Discussed

Staff Reviewed: Tue, Dec 22, 2020

Job Category: Administrative

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

A contact center and outsourced customer management solutions company needs applicants for an opening for a Remote Assistant Operations Manager.

Individual must be able to fulfill the following responsibilities:

  • Implement, monitor and track all contact center admin processes
  • Complete attendance reports and tracking, perform timesheet preparation and conduct disciplinary actions
  • Conduct both upward and downward communication from contact center management to production floor leadership

Applicants must meet the following qualifications:

  • High school diploma or GED required; 2 years college or more preferred
  • Previous call center experience preferred
  • Prior supervisory or leadership experience preferred
  • Proficiency in Microsoft Office applications, especially MS Word and Excel
  • A minimum of one year experience in customer service
  • Proficiency in working in a Windows-based computer environment

COMPLETE JOB DESCRIPTION

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