Job is Expired
Location: Alabama, Arizona, Arkansas, California, Connecticut, Florida, Georgia, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin
Compensation: To Be Discussed
Staff Reviewed: Tue, Dec 22, 2020
Job Summary
A contact center and outsourced customer management solutions company needs applicants for an opening for a Remote Assistant Operations Manager.
Individual must be able to fulfill the following responsibilities:
- Implement, monitor and track all contact center admin processes
- Complete attendance reports and tracking, perform timesheet preparation and conduct disciplinary actions
- Conduct both upward and downward communication from contact center management to production floor leadership
Applicants must meet the following qualifications:
- High school diploma or GED required; 2 years college or more preferred
- Previous call center experience preferred
- Prior supervisory or leadership experience preferred
- Proficiency in Microsoft Office applications, especially MS Word and Excel
- A minimum of one year experience in customer service
- Proficiency in working in a Windows-based computer environment
