Remote Associate Call Technician

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Aug 27, 2020

Job Category: Customer Service

Remote Level: Partially Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level

Job Summary

An international technology and financial services company has an open position for a Remote Associate Call Technician.

Must be able to:

  • Prioritizing and planning service calls
  • Contacting the customer with the estimated time of arrival
  • Escalating problems and reassigning calls when appropriate

Skills and Requirements Include:

  • High school diploma or GED
  • Valid driver's license
  • Ability to use basic hand tools and limited parts
  • Basic understanding of PC, PC peripherals and network connectivity
  • Acceptance of exposure to the outside elements
  • Ability to work independently with little supervision