Job Summary
An international technology and financial services company has an open position for a Remote Associate Call Technician.
Must be able to:
- Prioritizing and planning service calls
- Contacting the customer with the estimated time of arrival
- Escalating problems and reassigning calls when appropriate
Skills and Requirements Include:
- High school diploma or GED
- Valid driver's license
- Ability to use basic hand tools and limited parts
- Basic understanding of PC, PC peripherals and network connectivity
- Acceptance of exposure to the outside elements
- Ability to work independently with little supervision