Job Summary
An employee benefits solution is seeking a Remote Associate Client Success Partner.
Candidates will be responsible for the following:
- Maintaining documentation on workflows, procedures, and protocols
- Configuring open enrollment lifecycle to ensure it meets the customer’s workflow needs
- Serving as the single point of contact for customers post-implementation
Applicants must meet the following qualifications:
- Minimum 2 years’ work experience in a broker agency, benefit administration firm or TPA is ideal
- Ability to manage multiple assignments at one time
- Current life and health insurance license, preferred
- A high level of accuracy and attention to detail is required
- Excellent communication and interpersonal skills