Remote Associate Customer Success Account Manager

Job ID: Available for Members

Location: New York

Compensation: To Be Discussed

Staff Reviewed: Mon, May 06, 2019

Job Category: Account Management

Telecommute Level: Majority

Travel Requirements: Onsite Required, Some Travel

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A cloud computing company has an open position for a Remote Associate Customer Success Account Manager.

Individual must be able to fulfill the following responsibilities:

  • Work with prospect leads as their relationship and growth manager
  • Drive and own the customer experience during the onboarding and upselling phase
  • Understand and translate customer business goals for long-term success and journey mapping

Must meet the following requirements for consideration:

  • Attend annual company offsite
  • Background with infrastructure, Linux, and the cloud ecosystem
  • Passion for technology and customer advocacy
  • Experience in pre and post-sales solutions engineering