Job Summary
A cloud computing company has an open position for a Remote Associate Customer Success Account Manager.
Individual must be able to fulfill the following responsibilities:
- Work with prospect leads as their relationship and growth manager
- Drive and own the customer experience during the onboarding and upselling phase
- Understand and translate customer business goals for long-term success and journey mapping
Must meet the following requirements for consideration:
- Attend annual company offsite
- Background with infrastructure, Linux, and the cloud ecosystem
- Passion for technology and customer advocacy
- Experience in pre and post-sales solutions engineering